TWO MEN AND A TRUCK Moving Reviews

Unedited reviews from REAL customers of TWO MEN AND A TRUCK® Columbus. If you like what you hear, please request a free moving quote.



Overall, TWO MEN AND A TRUCK® - Columbus Movers has a 4.5 rating.
Based on 3485 reviews.
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by Ikia from Dublin on
The service was excellent, though I would like to see some discounts for military members. James and Issaia where excellent movers. When I move again in a year. I would like to request them again if available.

Ikia Perry
by Carol from Blacklick on
Anthony was amazing. He handled my piano with TLC. It was taken down and put back up in perfect condition. I had a heavy treadmill, too, and he and his two helpers worked very hard and were very courteous.
I would recommend Two Men and a Truck to anyone who could use a service like yours. I am very pleased.
by Patrick from Dublin on
We had used them once before and had a good experience. They did anorther great job this time, too!
Thank you,

Pat Rhodes
by Mike from Columbus on
Nick said that 3 guys would assist with our move but only 2 arrived. We were quoted 2-4 hours for the move but it actually took approx. 8 hours (the guys took 2, 5 minute breaks). They did a fantastic job (given that we were moving to a 3rd floor apartment) and there were only two men.
We were delighted with the guys and their professional attitude. They worked extremely hard and are a credit to your Company.
Regards...Marie & Mike Vincent
by Lauren from Gahanna on
Great experience. Will definitely recommend to others in the future.
by Angela from Dublin on
The crew that was sent out was super. They were: Armen Carter, Sam Torres, and John Pickett. What a crew! They were efficient, courteous, helpful and worked in a thourough manner as a team in harmony. You should give these guys Congrats for a job well done!Thank you for sending this team to me.(I would even suggest they get a bonus of some sort)

Sincerely,
Mrs. A.Rae
by Tony from Westerville on
crew was friendly , quick and efficient
was kept informed of arrival time
would use again if necessary
by Michelle from Hilliard on
Excellent experience. The movers cared for my stuff, were friendly, courteous, worked quickly as to save time, very polite. Will definitely recommend Two Men and a Truck to anyone!!
by Steve from Sugar Grove on
The entire day was truly an excellent day. They called prior to them coming to assure me they were on time. The guys, Nick and crew were a delight to work with. They had tons of personality and enthusiasum. They were very hard workers. It was a very hot day and they guys never once didn't work 100%. I highly recommend them to my friends.
by Tiffany from Columbus on
We were very pleased with the gentlemen that moved us they had great personalities and got the job done in a timely manner. Two men and a truck should be proud to call them employees and each and everyone of them need to be recognized for their hard work and dedication to providing excellent service. Those young men deserve a raise.

Thank you again and I look forward to doing business with you again in the near future.

Tiffany Lawson
by Brad from Powell on
The movers were not in a hurry to complete the job. Also, a third man would have been helpful and saved time and money. This was not offered to me as an option.
by Sally from New Albany on
we'll use them again!
by Jennifer from Lewis Center on
Troy and Dominique (mover's) did an excellent job with our move. They were on time, courteous, professional and worked extremely hard to meet our move time quote. Troy (lead mover) ran the show and exceeded our expectations. He was very clear with paperwork and explanation of how the move would go. They are great ambassadors for your company. I would recommend your company for that very reason.
by Cathy from Reynoldsburg on
Provide more realistic estimates for moving time. Wrap ALL wall photos/portraits in plastic and then box. Mine were stacked and then placed in a box causes gouges on the frames. Overwrap the drawer pulls on furniture. Two handles were broken on mine. Exercise care with furniture, I had a drop leaf side table cracked.
by Pam from Pickerington on
Did a great job! Thanks.
by Bill from Worthington on
Initial person I talked to said the minimum fee was $248 to cover your costs when not on the clock and hourly fee was $132. Should have been a little clearer and stated that there was a #116 fee plus $132 per hour. Otherwise my rating would have been all 5's. The moving crew was really good.
by Benjamin from Columbus on
The crew assigned to me did a good job, not as good as the crew I had last year, but that crew was exceptional during an exceptionally difficult moving day, when half the city lost power. Overall, I was pleased with the service.

There was an outdoor light that was damaged next to the door where the lock was taken out to move stuff in. No one mentioned the damage to me and I discovered it later, and mentioned to Jacob via email within a couple of days. I need to get some feedback regarding that damage so that I can deal with my new landlord, who had just installed that light earlier that morning.
by Brian from Columbus on
You could do the move in one day. Others said two. Excellent staff.
by Jonathan from Columbus on
It was an overall great experience from start to finish. From Jacob, the 1st rep I spoke with, as well as the other reps I called to ask questions and change my appointment. The reps were very knowledgeable and accomodating. The movers, Antrim, Eric, and Chandler were all very professional and friendly, even my kids really liked them. Their helpful, can do attitudes helped take the stress out what had been a long move. Having people you don't know into your home to move everything you own can be stressful, but from the time I opened the door and we introduced ourselves, I knew I was among friends and felt totally comfortable. Thanks for playing a great part in an important time for my family. Here's to the three men we met during our move with Two Men And A Truck!
by Anita from Lewis Center on
the guys that came out to the house did a wonderful job and were so courteous. Great job
by Scott from Lewis Center on
Our movers were excellent. Very professional, helpful and friendly. We would not hesitate to use them again and refer others to your company!
by Kurt from Delaware on
Randy Kirby, Lentwon Smith and James Redobough were all very hard workers and extremely polite during our move!
by RHEDA from Delaware on
The movers were exceptional and very professional in moving my 80 yr old mother. They never said no to anything she asked them to do. However the office did not allow them enough time and she was more than willing to pay any extra. The office did not listen when she told them she wanted the;m to pack the lamps and we found out from the packers that they do not do lamps. Over all, the guys were exceptional, but the packers used way too much paper. Thanks again and thanks to the moving guys!!!
by LISA from Dublin on
A three man crew was to be provided, and only two showed up. The crew leader was very good. The helper needed to take lots of breaks throughout the day (we were told he was sick). Loading was not completed until quite late in the day. Crew leader made several calls for additional help. Two additional helpers finally showed up half way through the unloading process (they were very good). Final bill was adjusted fairly to reflect small crew and many interuptions throughout the day.
by Kathy from Pickerington on
I thought the movers did very well, and handled the furniture professionally. When they arrived they wanted me to sign a revised estimate adding 3 to 4 more hours to the move. I called the office to discuss it with them because it was quite different than what I was told over the phone. I was told by the salesperson that I could pay by check but the movers told me I had to pay by credit card. In the end it was all worked out, but it made your company appear unprofessional. I would not want any of my business friends have to go through that aggravation. It's a shame because after that the move went smoothly.
by ALLISON from Johnstown on
I am have two kids, ages 5 and 2, and this move was a big deal for us but even more so for them. The movers did a great job of being friendly and understanding while working "with" and around our little ones. I really appreciated that.
by ROBERT from Columbus on
My estimate was seriously off and the truck was unable to haul everything, some things had to be left behind for me to deal with. I was not impressed with this part of their service
by Reuben from Lewis Center on
Great experience with Two Men and a Truck. I will recommend to all my family and friends. Thank you very much!
by Peter from Orient on
Discussion about how goods were to be insured should have occurred before the mover was ready to start the move. Details about extra charges and damage claims probably could be covered by office staff and may affect whether a would want to deal with valuable objects differently.

Other than that, mover went well, movers were pleasant and efficient and, in fact, there was no damage.
by Laurie from Hilliard on
Dan Davis was fantastic: professional, smart, organized, and very pleasant to work with. Lentwan Smith was wonderful, cheerful, helpful, and a hard worker. Glover was good too, but was less personable and seemed to not work as hard as Dan and Smitty at times, but he was also sick and so might not have been feeling well. Thanks for taking such good care of my things!
by Ron from Columbus on
They were very careful with my propert and did a great job!
by Susan from Columbus on
The movers were excellent and I would highly recommend the company. This is my third move with the company and I will use them again. I only had one problem...I had asked about putting the bed together and it was not done before they left. Other than that small thing everything was wonderful :) Thank you very much!!!!
by BELINDA from Delaware on
Eric and the other 2 movers were mannerly, kind, and very polite.
I will for sure use your company again.
The 3 guys did a fantastic job! They surly dont get paid enough for their jobs!
Thank you
by Becky from Columbus on
Matt and Mike were so pleasant thru the move. They had to deal with rain and small spaces I applaud them for their efforts. I would bighly recommend you and them as a team to anyone. I will be a repeat customer
Becky. Seifert
by Dr. Daniel from Westerville on
Staff was great! Very polite.
by JOSHUA from Columbus on
Neal and Woody, the movers who assisted with my move, came on time, gave explanations on all paperwork, and started right away on moving my things. Both were quick with moving the boxes, along with carefully taking apart the bed, which included a headboard and footboard.
Once at the destination, they unloaded everything as quickly as they loaded it up. The bed was put back together very well and was also done in a timely matter.
Throughout the move, both men were personable and professional. I've moved a few times over the last few years due to work and have never had such great moving men.
Since using your service, I've mentioned the good experience I had with your company to many co-workers who are planning a move and I will definitely come back to you during any future move I have.
by Jan from Dublin on
we have used Two Men 3 times in teh past few months and have always had courteous, quality service.
by PATRICIA from Columbus on
Movers were great. Friendly and professsional. Moved efficiently and quickly.

Office staff, please be clear about procedures in booking a day and time, once general phone estimate is given.
by GWEN from Columbus on
very nice guys again. I appreciate your good service.
by Paul from Gahanna on
Driver and loader were very professional, even more so than my own co-workers in a government office. Also thoroughly efficient, quick and courteous. Seldom have seen more motivated workers.
by Mike from Dublin on
Mover are very professional and made moving stress free.
Mover did such a good job that I reschedule them again to move next month.
I had such a good experience and would like to pass information to manager about how valuable movers are to me and wife. Please congratulate them.

Mike Barreda
by Mark from Columbus on
The price was reasonable, the movers were efficient and friendly. Devin, Devon, and Sam (I think) were careful and helpful. The move went well, and nothing was damaged.
by Michele from Columbus on
The guys did a good job for us. Did have a broken hand rail that they didn't feel they did but there was no logical explanation why it broke at the handle and had a nick in the wall right above it. Still have not heard fr. Two Men after incident report was filled out. Paid 15 min. over the estimate but felt the guys walked a thin line between being slowly cautious or just plain moving with little sense of urgency to meet or beat the estimate time.
by David from New Albany on
The crew that moved me were superior and will make sure I let others know if they use your organization to request the same crew.

The overall experience was great. I would like to comment that it should have been known that based on the site estimate it should have been determined way in advance the size of truck required. As a result, the crew needed to make 2 trips which increased the cost due to time.
by Anna from Columbus on
I needed a small piano moved from the first floor of one apartment to the first floor of a house. I was told that the movers had training and equipment to do this, but they had no ramps and were forced to lift the piano precariously down and up the stairs. This resulted in much effort, potential injury, costly time, and risk of damage (the piano tilted and lurched all over the place). I'd never move a piano with Two Men again. In all other respects, I was satisfied with the move. The guys were great and so helpful.
by Caitlin from Dublin on
My movers were incredibly kind and helpful but they had worked 15 hours that day and I feel that because they were tired and over worked it lead to some of my items and walls being damaged. I was given a window for the move which kept being pushed back and the movers did not leave my home until 10:00PM. Again they were great but I am disappointed that the move took so long and that Two Men and a Truck would work people such long hours knowing it can lead to sloppy performance and poor work conditions.
by CHARLENE from Groveport on
phone staff (Kathy) told me men would give a 30 minute call ahead of time; confirmed on the reminder call. No call, however the paperwork the men had didn't even have it marked! Definitely not the guys fault.
by Donna from Dublin on
These guys are great. I haven't had a bad experience with them at all. Would highly recommend Two Men and A Truck to anyone who is moving! Thank you for doing such a great job.
by Ann from Westerville on
the only thing I wasn't happy about was the fact that I was told to expect the movers between 3 & 5, and they showed up at 5.45 I have to say it wasn't the guys faults, they weren't the original ones who were to do my move. They filled in for the original crew who were running late on their previous job.
by Karen from Dublin on
The two men that moved my dads things were two of the nicest guys. They were respectful and kind. They are an asset to your company!
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